FAQ

FAQ Categories

HENNA

How long should I leave my henna on?

It is recommended you leave your henna on for minimum 6-8 hours, however it's up to you - the longer the henna stays on, the darker the stain!

How do I take my henna off?

When you want to remove the henna, scrape it off, don't wash it. Your henna will be a light orange colors after you scrape off the paste, and will darken to a deep brown over the next 48 hours.

What should I do after I take the henna off?

To improve the quality of the stain and prolong the life of your henna, the following aftercare is recommended:

  • Avoid water for the first 12 hours
  • Apply coconut or olive oil to keep the stain moisturized
  • Avoid excessive hand washing, lotions and chemicals if possible

How long will my henna last?

This is dependant on how long the henna was left on initially, and how well the aftercare instructions are followed. On average a henna tattoo lasts 1-2 weeks.

Is there anyone who can't get henna done?

While henna is a natural product, there are some rare cases where people can have allergic reactions. It is also best to avoid henna tattoos on children under the age of 6. Pregnant women can receive henna tattoos, but the ingredients of the paste should be adjusted. Please let us know if you are pregnant so we can account for this!

NOTE: this is in regards to natural henna, which is always used by Empress Henna. Black Henna is NOT natural henna, and is NOT safe to be used on anyone.

BOOKINGS

Do I need to pay the full amount upfront?

The required upfront cost depends on the service booked:

  • Bridal Henna: 50% of the total cost
  • Party Henna: $50
  • Individual Henna: varies based on design

Please see below for our cancellation and refund policy.

Can I cancel my booking?

Of course! Life happens, we get it. If the cancellation is made up to 2 weeks prior to the appointment, you will receive the following refund depending on the service:

  • Bridal Henna: full refund minus $100
  • Party Henna: full refund
  • Individual Henna: varies based on design

Cancellations made within 2 weeks of the appointment are not eligible for a refund.

Can I update my booking?

Yes! Updates can be made up to 2 weeks prior to the appointment. Any additional services added will require a payment, and any services cancelled will be refunded in accordance with the policy above.

BRIDAL TIPS & TRICKS

Do I have to get my both sides of my hands done at the same time?

Not at all! While most brides get the insides and outsides of their hands done at the same time, it does prevent the bride from doing anything once the henna is applied. To make things easier, the insides and outside of your hand can be done on consecutive days.

Does my bridal henna need to be done during the mehndi night?

When the bridal henna happens is up to you! We recommend keeping the mehndi night separate from the bridal henna. This way the mehndi night can be for the guests to get their henna done, and you can get your henna done before or after. While this is not the tradition, it allows you to socialize with guests during the party and not worry about having to sit still the entire night. Remember: the more you move, the harder it is to keep the henna neat!